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Thank you all for choosing
The Beauty Company Inc.

MQS CUSTOMER SURVEY OCT 2009


96% indicated The Beauty Company Product Quality to be Excellent

There were NO problems or issues with any product or order

96% found The Beauty Company staff to be helpful, efficient and pleasant to deal with

Over 97% indicated their orders where shipped on time and TBC was flexible when product was needed urgently

Overall we earned an 88% aggregate rating as being a best of class supplier, versus other suppliers our Customers use

For new product development & innovation, The Beauty Company was rated 89%

 

MQS SUPPLIER SURVEY OCT 2009


All Suppliers participating in the survey indicated a 96% accuracy of all P.O.'s

The Beauty Company was rated 100% in effiency, co-operation and friendliness in the receiving of all orders

93% rated The Beauty Company as a real Business Partner

We earned a 100% rating as being a leading, innovative and solid business

 

Results tabulated from The Beauty Company
ISO Customer Satisfaction Survey completed in January ’08

Respondents – 45% participation of active customers in past 12 months

100% of respondents rated Product Quality 9.5/10

100% of respondents rated Customer Service 9.5/10

100% of respondents indicated that The Beauty Company was a 9.4 /10 relative to all other supplier’s in the market they deal with.

96% have never had any “issue” with any order from The Beauty Company

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READ WHAT OUR CUSTOMERS SAID

"We have a strong relationship with The Beauty Company going back more than a decade, we've never had a quality issue or out of stock during that time"
DISTRIBUTOR TO MASS RETAIL

"A long standing business partner, a pleasure to work with"
DISTRIBUTOR TO FOOD & DRUG

"A strong supplier partner who is always bringing us new products to rejuvenate our assortment"
BRAND MARKETER/DISTRIBUTOR

*QUALITY AUDIT August 2008